Policy Forum for Wales

Conferences that are scheduled to take place before September will be conducted online.
The format will mirror physical conferences organised by the Forum with speakers presenting via webcam, accompanied by slides if they wish.
The conferences will be chaired and there will be opportunities for delegate questions and comments.
We will be contacting all participants in advance of each conference with full information and guidance on how to take part.
There will be some exceptions where conferences will be postponed, for instance those that would largely involve key stakeholders in the NHS or emergency services.
All participants affected by this will be informed as soon as possible.
If you’d like to speak to us over the phone about any booking-related queries, please call one of the following numbers: +44 (0)7951044809 / +044 (0)7503591880 / +44 (0)7538736244

Implementing the Primary Care Model for Wales

Morning, Tuesday, 15th September 2020

Online Conference


***Full-scale policy conference taking place online***

This conference will examine the ongoing implementation and impact of the Primary Care Model for Wales - a key element of the Transformation Programme in Wales.

Of course we also expect discussion on the day to reflect the impact of the COVID-19 pandemic on primary care in Wales, on those working in or alongside primary care, and on the communities, individuals and households it serves.

In this context, we expect discussion on areas such:

  • what can be learned from innovation in practice and delivery, and service adaptation during the crisis that can be taken forward,
  • extra support that may be needed into the future for elements of primary care services and service users - particularly in vulnerable groups,
  • how primary care will need to develop in terms of resilience and planning in the wake of the pandemic, and
  • lessons and insights for the development of policy and it implementation.

The discussion in detail:

  • Prevention, and the latest work from key organisations such as Public Health Wales - with discussion expected on:
    • tackling health inequalities across communities in Wales, and
    • ongoing work to improve outcomes and share best practice across clusters - whilst taking into account differing clinical priorities.
  • The new Primary Care Model for Wales - and improving awareness and understanding of it and its accessibility of for all sectors in health and social care, key partners and the wider public;
  • Local and community projects - as Wales aims to move towards a ‘wellness system’ with discussion expected on:
    • anticipating and meeting health needs, and focusing on prevention and early detection of illness,
    • work to bring services from hospitals into communities,
    • ensuring that local health and social care services coordinate effectively, including in providing a seamless overall service for patients,
    • how the wellness system is working for key demographics, and
    • the potential contribution of community projects related to social prescribing, for example for reducing loneliness and isolation.
  • The primary care workforce  - focusing on support and development, and assessing progress and what is needed going forward, with discussion expected on:
    • ongoing processes such as the adoption of the multi-disciplinary team approach, informed by projects from the Pacesetters Programme, and
    • the potential opportunities and challenges presented by the first Health and Social Care Workforce Strategy, and with
    • a keynote contribution from Alex Howells, Chief Executive of Health Education and Improvement Wales which is leading the Strategy alongside Social Care Wales.
  • In- and out-of-hours delivery - looking at:
    • developing the sustainability of in-hours delivery and access to care,
    • supporting out-of-hours primary care, and recent developments such as the introduction of ambulance service prescribing paramedics, and
    • the impact of primary care reform on mental health services and arrangements, for example local suicide prevention plans.
  • COVID-10 and primary care in Wales - with discussion expected on:
    • adapting primary care provision to ensure safety for staff, patients and service users, and encouraging the public to access services, in light of low numbers of gp visits and referrals,
    • access to personal protective equipment and testing,
    • the impact of staff self-isolating or on sick leave,
    • using integrated care, Regional Partnership Boards and community services to reduce pressure on primary care,
    • safely and consistently accommodating urgent primary care, and the process of supporting or resuming primary care provision, and
    • tackling health inequalities, in light of significant differences in outcomes for those diagnosed with COVID-19.

Further context for discussion:

The conference also takes place in the context of issues emerging from policy developments, including:

  • A Healthier Wales and the initiation of the Transformation Programme to implement this vision,
  • the Transformation Fund and its awards to Regional Partnership Boards to deliver innovative projects across Wales, including within primary care or to reduce pressure on primary care services,
  • the Health and Social Care Workforce Strategy from Health Education and Improvement Wales and Social Care Wales, setting out aims and actions for developing the current and future workforce,
  • the Auditor General for Wales calling for the pace of reform to increase, and for improved engagement with health staff and patients.

The agenda:

  • Supporting and developing the Welsh primary care workforce and the first Health and Social Care Workforce Strategy;
  • Building primary care teams that deliver;
  • Implementing the new model: creating a wellness system, local coordination and accessibility;
  • Key issues for developing in-hours delivery and out-of-hours primary care - sustainability, access and support; and
  • Improving outcomes in primary care - reducing the impact of poor health and tackling health inequalities.

Policy officials attending:

Our forums are known for attracting strong interest from policymakers and stakeholders. Places have been reserved by officials from the Welsh Government and the Healthcare Inspectorate Wales.

This is a full-scale conference taking place online***

  • full, four-hour programme including comfort breaks - you’ll also get a full recording to refer back to
  • information-rich discussion involving key policymakers and stakeholders
  • conference materials provided in advance, including speaker biographies
  • speakers presenting via webcam, accompanied by slides if they wish, using the Cisco WebEx professional online conference platform (easy for delegates - we’ll provide full details)
  • opportunities for live delegate questions and comments with all speakers
  • a recording of the addresses, all slides cleared by speakers, and further materials, is made available to all delegates afterwards as a permanent record of the proceedings
  • delegates are able to add their own written comments and articles following the conference, to be distributed to all attendees and more widely
  • networking too - there will be opportunities for delegates to e-meet and interact - we’ll tell you how!

Full information and guidance on how to take part will be sent to delegates before the conference

Keynote Speakers

Alex Howells

Chief Executive, Health Education and Improvement Wales

Dr Peter Saul

Joint Chair, Royal College of General Practitioners Wales


Andy Swinburn

Assistant Director, Paramedicine, Welsh Ambulance Services NHS Trust

Dr Elise Lang

Macmillan Primary Care Cancer Framework GP Lead, Velindre NHS Trust

Professor Ann John

Chair, National Advisory Group on Suicide and Self-harm Prevention