Policy Forum for Wales

Conferences that are scheduled to take place before September will be conducted online.
The format will mirror physical conferences organised by the Forum with speakers presenting via webcam, accompanied by slides if they wish.
The conferences will be chaired and there will be opportunities for delegate questions and comments.
We will be contacting all participants in advance of each conference with full information and guidance on how to take part.
There will be some exceptions where conferences will be postponed, for instance those that would largely involve key stakeholders in the NHS or emergency services.
All participants affected by this will be informed as soon as possible.
If you’d like to speak to us over the phone about any booking-related queries, please call one of the following numbers: +44 (0)7951044809 / +44 (0)7538736244

Health and social care quality in Wales - governance and transparency, workforce development, and next steps for inspection, regulation and legislation

Morning, Thursday, 15th October 2020


This conference focuses on next steps for raising the quality of health and social care in Wales, with sessions looking at:

  • The future for inspection and regulation; and
  • Workforce recruitment, development, and support.

The conference will be an opportunity for policymakers and stakeholders to examine significant policy developments affecting health and social care in Wales, and the implications and implementation issues - for those involved in providing care, and service users and their families.

The context for discussion includes:

  • The Health and Social Care (Quality and Engagement) (Wales) Bill, currently completing its passage through the National Assembly - including its proposals for a duty of candour for NHS bodies and the creation of a citizen voice body to replace Community Health Councils;
  • The National Assembly for Wales agreeing the National Health Service (Indemnities) (Wales) Bill, setting out the steps that the Welsh Government can take to protect professionals from increasing costs of indemnity;
  • The Public Services Ombudsman (Wales) Act, aimed at making the complaints process easier and allowing the Ombudsman proactively to initiate some investigations; and
  • The Welsh Government considering raising taxes as an option to pay for increasing care costs and to improve the quality of care - and suggesting that the money raised could be spent on abolishing care fees or improving pay for those working in care.


We are pleased to include in this conference keynote contributions from:

  • Alun Jones, Deputy Executive, Healthcare Inspectorate Wales; and
  • Nick Bennett, Public Services Ombudsman for Wales, Ombudsman Wales.

Further speakers include: Dr David Bailey, BMA Cymru Wales; Chris Graham, Picker Institute EuropeProfessor Aled Jones, Cardiff University; Mario Kreft, Care Forum Wales; Lesley Lewis, Aneurin Bevan University Health Board; Claire Morgan, Carers Wales; Donna Ockenden, Review of Governance Arrangements at Betsi Cadwaladr for the University Health Board; John Pearce, Board of Community Health Councils in Wales; Anna Prytherch, Rural Health and Care Wales and Helen Whyley, RCN Wales.

Engagement with policy officials at this conference

This Policy Forum for Wales conference has attracted strong interest from policymakers. It will be an opportunity for stakeholders to engage with officials who have reserved places representing: the Welsh Government; the HSE; Healthcare Inspectorate Wales; the Wales Audit Office; the Welsh Revenue Authority; the MoJ; the National Probation Service; the ONS; and HMPPS.

The agenda

  • The way forward for raising the quality of health and social care;
  • Governance and transparency of health boards and enhancing the voice of patients;
  • Improving inspection and the regulation system in Wales;
  • Medical Regulation: looking to the future;
  • The workforce and delivering higher quality care - recruitment, development, and support for health and social care professionals; and
  • The Quality and Engagement Bill - assessing the potential impact on improving care and outcomes for patients and service users.

Keynote Speaker

Mario Kreft

Chair, Care Forum Wales

Keynote Speakers

Alun Jones

Deputy Chief Executive, Healthcare Inspectorate Wales

John Pearce

Chair, Board of Community Health Councils in Wales

Nick Bennett

Public Services Ombudsman for Wales, Ombudsman Wales

Mario Kreft

Chair, Care Forum Wales


Claire Morgan

Director, Carers Wales

Dr David Bailey

Chair, Welsh Council, BMA Cymru Wales

Helen Whyley

Director, RCN Wales

Professor Aled Jones

Professor, Patient Safety and Healthcare Quality, Cardiff University

Anna Prytherch

Project Manager, Rural Health and Care Wales

Chris Graham

Chief Executive, Picker Institute Europe

Donna Ockenden

Chair, Review of Governance Arrangements at Betsi Cadwaladr for the University Health Board

Lesley Lewis

Associate Director of Nursing, Aneurin Bevan University Health Board