Policy Forum for Wales

Since lockdown, we have been organising our full programme of conferences online. We will continue online until further notice, to ensure we play our part in helping our employees and delegates to remain safe during this time. We are pleased that so many key stakeholders, policymakers and other interested parties - both old friends and new delegates - are taking up the opportunity to discuss public policy issues and network at our impartial seminars. New events are coming on to our conference programme all the time. So there are plenty of opportunities for you to join us if you haven’t already, from wherever you are. For booking-related queries, or information on speaking, please email us at info@forumsupport.co.uk or contact us using one of the following numbers: +44 (0)7951044809 / +44 (0)7503591880 / +44 (0)7538736244.
For delegates already booked on, we will send you the online joining instructions (including links, event numbers and passwords) five working days before your conference. If you cannot find these in your inbox please email delegate.relations@forumsupport.co.uk

Implementing the Primary Care Model for Wales


***Full-scale policy conference taking place online***

This conference will examine the ongoing implementation and impact of the Primary Care Model for Wales - a key element of the Transformation Programme in Wales.

Of course we expect discussion on the day to reflect the impact of the COVID-19 pandemic on primary care in Wales, on those working in or alongside primary care, and on the communities, individuals and households it serves.

In this context, we expect discussion on areas such as:

  • what can be learned from innovation in practice and delivery, and service adaptation during the crisis that can be taken forward, for example:
    • the use of digital technology to support consultations and medicine deliveries
    • enhanced collaboration in GP clusters
  • extra support that may be needed into the future for primary care services and service users - particularly those in vulnerable groups
  • how primary care will need to develop in terms of resilience and planning in the wake of the pandemic
  • lessons and insights for the development of policy and its implementation

The discussion in detail:

Prevention, and the latest work from key organisations such as Public Health Wales - with discussion expected on:

  • tackling health inequalities across communities in Wales
  • ongoing work to improve outcomes and share best practice across clusters - whilst taking into account differing clinical priorities

The new Primary Care Model for Wales - and improving awareness and understanding of the Model for all sectors in health and social care, key partners and the wider public

Local and community projects - as Wales aims to move towards a ‘wellness system’ with discussion expected on:

  • anticipating and meeting health needs, and focusing on prevention and early detection of illness
  • work to bring services from hospitals into communities
  • ensuring that local health and social care services coordinate effectively, including in providing a seamless overall service for patients and service users
  • how the wellness system is working for key demographics
  • the potential contribution of community projects related to social prescribing, for example in reducing loneliness and isolation

The primary care workforce - focusing on support and development, and assessing progress and what is needed going forward, with discussion expected on:

  • ongoing processes such as the adoption of the multi-disciplinary team approach, informed by projects from the Pacesetters Programme
  • the potential opportunities and challenges presented by the first Health and Social Care Workforce Strategy, and with
  • a keynote contribution from Alex Howells, Chief Executive of Health Education and Improvement Wales which is leading the Strategy alongside Social Care Wales

In- and out-of-hours delivery - looking at:

  • developing the sustainability of in-hours delivery and access to care
  • supporting out-of-hours primary care, and recent developments such as the introduction of ambulance service prescribing paramedics
  • the impact of primary care reform on mental health services and arrangements, for example local suicide prevention plans

COVID-19 and primary care in Wales - with discussion expected on:

  • adapting primary care provision to ensure safety for staff, patients and service users, and encouraging the public to access services, in light of low numbers of GP visits and referrals
  • assessing the impact of social distancing, isolation and other strategies on the mental health of the public and health and care staff
  • new technological support such as the Consultant Connect service and the extent to which it improves the effectiveness of care and reduces pressure on secondary care
  • access to PPE and testing, and increasing the speed at which tests are processed
  • the Welsh Government’s recently published testing strategy, aiming to help to provide a roadmap for the phase until September and looking ahead to the winter, prioritising contact tracing, testing, protecting vulnerable groups or communities, and developing understanding of the virus
  • the impact of staff self-isolating or on sick leave
  • using integrated care, Regional Partnership Boards and community services to reduce pressure on primary care
  • safely and consistently accommodating urgent primary care, and the process of supporting or resuming primary care provision
  • tackling health inequalities, in light of significant differences in outcomes for those diagnosed with COVID-19 - as the Government’s BAME Covid-19 health advisory group launch a risk assessment tool, aiming to support BAME health and social care workers and reduce their risk of contracting COVID-19 at the workplace
  • concerns about the impact of routine dental appointments not being carried out for an extended period

Further context for discussion:

The conference also takes place in the context of issues emerging from policy developments, including:

  • A Healthier Wales and the initiation of the Transformation Programme to implement this vision
  • the Transformation Fund and its awards to Regional Partnership Boards to deliver innovative projects across Wales, including within primary care or to reduce pressure on primary care services
  • the Health and Social Care Workforce Strategy from Health Education and Improvement Wales and Social Care Wales, setting out aims and actions for developing the current and future workforce
  • Audit Wales calling for the pace of reform to increase, and for improved engagement with health staff and patients

The agenda:

  • Supporting and developing the Welsh primary care workforce and the first Health and Social Care Workforce Strategy
  • Building primary care teams that deliver
  • Implementing the new model: creating a wellness system, local coordination and accessibility
  • Key issues for developing in-hours delivery and out-of-hours primary care - sustainability, access and support
  • Improving outcomes in primary care - reducing the impact of poor health and tackling inequalities

Policy officials attending:

Our forums are known for attracting strong interest from policymakers and stakeholders.

This conference looks no different. Places have been reserved by officials from the Welsh Government; Healthcare Inspectorate Wales; National Assembly for Wales and DHSC.

This is a full-scale conference taking place online***

  • full, four-hour programme including comfort breaks - you’ll also get a full recording to refer back to
  • information-rich discussion involving key policymakers and stakeholders
  • conference materials provided in advance, including speaker biographies
  • speakers presenting via webcam, accompanied by slides if they wish, using the Cisco WebEx professional online conference platform (easy for delegates - we’ll provide full details)
  • opportunities for live delegate questions and comments with all speakers
  • a recording of the addresses, all slides cleared by speakers, and further materials, is made available to all delegates afterwards as a permanent record of the proceedings
  • delegates are able to add their own written comments and articles following the conference, to be distributed to all attendees and more widely
  • networking too - there will be opportunities for delegates to e-meet and interact - we’ll tell you how!

Full information and guidance on how to take part will be sent to delegates before the conference

Price: £95 PLUS VAT

Shortly after every Policy Forum for Wales seminar, a briefing document is produced. This is distributed to all delegates on the day as well as to our policymaker contacts in government, and to stakeholders more widely.

A seminar publication provides a timely record of proceedings, and acts as a guide to the latest thinking on current policy issues for those unable to be at the event.

This publication includes


Contributions from keynotes and panellists, including accompanying slides*
*Subject to approval

Delegate Pack

Information from the day, including delegate list, biographies and agenda


Transcript of questions and comments posed to speakers from attending delegates


Supplementary articles from speakers
and delegates