Policy Forum for Wales

We are continuing to organise full-scale virtual conferences which retain all the features of physical seminars, including full programmes, presentations with slides, panel discussions and live delegate questions and comments sessions, person-to-person and group networking, and a permanent record provided to all delegates afterwards. New events are coming on to our conference programme all the time, so there are plenty of opportunities to join us if you haven’t already, from wherever you are.
For booking-related queries or information on speaking please email us at info@forumsupport.co.uk, or contact us: +44 (0)1344 864796.

If you’re already booked on, joining instructions can be accessed from five working days before your conference via the booking dashboard. Need help? You can contact our Delegate Relations team at delegate.relations@forumsupport.co.uk or by calling the above number.

Implementing the Primary Care Model for Wales

May 2020

Price: £95 PLUS VAT

***Full-scale policy conference taking place online***

This conference is examining the implementation and impact of the Primary Care Model for Wales - a key element of the Transformation Programme in Wales.

The agenda:

  • Supporting and developing the Welsh primary care workforce and the first Health and Social Care Workforce Strategy
  • Building primary care teams that deliver
  • Implementing the new model - creating a wellness system, local coordination, and accessibility
  • Key issues for developing in-hours delivery and out-of-hours primary care - sustainability, access and support
  • Improving outcomes in primary care - reducing the impact of poor health and tackling inequalities


Of course we expect discussion to reflect the impact of the pandemic on primary care in Wales:

  • support - what more may be needed into the future for primary care services and service users - particularly those in vulnerable groups
  • resilience and planning - how primary care will need to develop in the wake of the pandemic
  • learning for the future - opportunities to carry forward innovation in practice and delivery adopted during the crisis, such as in the use of digital technology and enhanced collaboration in GP clusters

A scan of relevant background and developments:

  • funding - the Welsh Government announcing an £800m stabilisation package for Welsh NHS - aimed at preparing for a potential second wave of COVID-19 and normal winter pressures, supporting PPE for workers and a flu campaign, and producing faster test results
  • COVID-19 testing strategy - the Welsh Government’s recently published testing strategy and reported securing a deal to buy 12 minute Covid-19 testing kits, looking ahead to the winter, prioritising contact tracing, testing, protecting vulnerable groups and communities, and developing understanding of the virus
  • Community Pharmacy Funding 2020-21 - aiming to improve the availability of prescribing pharmacists, further integrate community pharmacy with primary care, and increase use of technology
  • A Healthier Wales - and the initiation of the Transformation Programme to implement this vision
  • the Transformation Fund - and its awards to Regional Partnership Boards to deliver innovative projects across Wales, including within primary care or to reduce pressure on primary care services
  • the Health and Social Care Workforce Strategy - from Health Education and Improvement Wales and Social Care Wales, setting out aims and actions for developing the current and future workforce

The discussion in detail:


  • developments - latest work from key organisations such as Public Health Wales health
  • inequalities - tackling them across communities in Wales
  • improving outcomes - sharing best practice across clusters, whilst taking into account differing clinical priorities

The new Primary Care Model for Wales

  • stakeholder engagement - improving awareness and understanding of the Model for all sectors in health and social care, key partners and the wider public

Local and community projects

  • progress - as Wales aims to move towards a wellness system
  • prevention - anticipating and meeting health needs, and focusing on early detection of illness
  • community-based care - work to bring services from hospitals closer to home
  • joined-up care - ensuring that local health and social care services coordinate effectively, including in providing a seamless overall service for patients and service users
  • the wellness system - how it is working for key demographics
  • the social prescribing - the potential contribution of community projects, for example in reducing loneliness and isolation

The primary care workforce

  • support and development - assessing progress and what is needed going forward
  • the multi-disciplinary team approach - its adoption, informed by projects from the Pacesetters Programme
  • the first Health and Social Care Workforce Strategy - looking at potential opportunities and challenges
  • keynote contribution - Alex Howells, Chief Executive of Health Education and Improvement Wales, which is leading the Strategy alongside Social Care Wales

In- and out-of-hours delivery

  • in-hours delivery - improving access and developing its sustainability
  • out-of-hours primary care - priorities, and recent developments such as the introduction of ambulance service prescribing paramedics
  • mental health services and organisation - the impact of primary care reform, for example on local suicide prevention plans

COVID-19 and primary care in Wales

  • tackling health inequalities - in light of significant differences in outcomes for those diagnosed with COVID-19
    • the risk assessment tool - launched to support BAME health and social care workers and reduce their risk of contracting COVID-19 at the workplace
    • keynote contribution - Professor Keshav Singhal, Chair, All Wales COVID-19 Workforce Risk Assessment Tool, BAME Advisory Group
  • safety - adapting primary care provision to protect staff, patients and service users, and encouraging the public to access services
  • mental wellbeing - assessing the impact of social distancing, isolation and other strategies on the mental health of the public and health and care staff
  • technology - looking at new support such as the Consultant Connect service and the extent to which it improves the effectiveness of care and reduces pressure on secondary care
  • staffing pressures - the impact of self-isolating and sick leave
  • alleviating primary care pressure - the contribution of integrated care, Regional Partnership Boards and community services
  • service recovery - safely and consistently accommodating urgent primary care, and the process of resuming primary care provision

Policy officials attending:

Our forums are known for attracting strong interest from policymakers and stakeholders.

This conference looks no different. Places have been reserved by officials representing the Welsh Government; the Senedd; the Healthcare Inspectorate Wales; and DHSC.

This is a full-scale conference taking place online***

  • full, four-hour programme including comfort breaks - you’ll also get a full recording to refer back to
  • information-rich discussion involving key policymakers and stakeholders
  • conference materials provided in advance, including speaker biographies
  • speakers presenting via webcam, accompanied by slides if they wish, using the Cisco WebEx professional online conference platform (easy for delegates - we’ll provide full details)
  • opportunities for live delegate questions and comments with all speakers
  • a recording of the addresses, all slides cleared by speakers, and further materials, is made available to all delegates afterwards as a permanent record of the proceedings
  • delegates are able to add their own written comments and articles following the conference, to be distributed to all attendees and more widely
  • networking too - there will be opportunities for delegates to e-meet and interact - we’ll tell you how!

Full information and guidance on how to take part will be sent to delegates before the conference

This pack includes

  • Dropbox video recording of the conference
  • PDF transcript of the discussion, including all speaker remarks and Q&A
  • PDFs of speakers' slide material (subject to permission)
  • PDFs of the delegate pack, including speaker biographies and attendee list
  • PDFs of delegate articles