Policy Forum for Wales

Health and social care quality in Wales - governance and transparency, workforce development, and next steps for inspection, regulation and legislation


This conference focuses on next steps for raising the quality of health and social care in Wales.

Delegates will also discuss:

  • The future for inspection and regulation; and
  • Workforce recruitment, development, and support.

Policymakers and stakeholders will consider the issues in the context of significant policy developments in Wales including:

  • The Health and Social Care (Quality and Engagement) (Wales) Bill, currently completing its passage through the National Assembly - including its proposals for a duty of candour for NHS bodies and the creation of a citizen voice body to replace Community Health Councils;
  • The National Assembly for Wales agreeing the National Health Service (Indemnities) (Wales) Bill, setting out the steps that the Welsh Government can take to protect professionals from increasing costs of indemnity;
  • The Public Services Ombudsman (Wales) Act, aimed at making the complaints process easier and allowing the Ombudsman proactively to initiate some investigations; and
  • The Welsh Government considering raising taxes as an option to pay for increasing care costs and to improve the quality of care - and suggesting that the money raised could be spent on abolishing care fees or improving pay for those working in care.


Keynote contributors:

  • Dr Kate Chamberlain, Chief Executive, Healthcare Inspectorate Wales (HIW);
  • Dame Clare Marx, Chair, General Medical Council; and
  • Nick Bennett, Public Services Ombudsman for Wales, Ombudsman Wales.

Further speakers include: Dr David Bailey, BMA Cymru Wales; Darren Hughes, Welsh NHS Confederation; Professor Aled Jones, Cardiff University; Mario Kreft, Care Forum Wales; Lesley Lewis, Aneurin Bevan University Health Board; Claire Morgan, Carers Wales; Donna Ockenden; John Pearce, Board of Community Health Councils in Wales; Anna Prytherch, Rural Health and Care Wales and Helen Whyley, RCN Wales.

The agenda

  • The way forward for raising the quality of health and social care;
  • Developing the governance and transparency of health boards and enhancing the voice of patients;
  • Improving inspection and the regulation system in Wales;
  • Medical Regulation: looking to the future;
  • The workforce and delivering higher quality care - recruitment, development, and support for health and social care professionals; and
  •  The Quality and Engagement Bill - assessing the potential impact on improving care and outcomes for patients and service users.

Engagement with policy officials at this conference

This Policy Forum for Wales conference has attracted strong interest from policymakers. It will be an opportunity for stakeholders to engage with officials who have reserved places representing: the HSE; Healthcare Inspectorate Wales; MoJ; National Probation Service; ONS and the Welsh Government.

Price: £95 PLUS VAT

Shortly after every Policy Forum for Wales seminar, a briefing document is produced. This is distributed to all delegates on the day as well as to our policymaker contacts in government, and to stakeholders more widely.

A seminar publication provides a timely record of proceedings, and acts as a guide to the latest thinking on current policy issues for those unable to be at the event.

This publication includes


Contributions from keynotes and panellists, including accompanying slides*
*Subject to approval

Delegate Pack

Information from the day, including delegate list, biographies and agenda


Transcript of questions and comments posed to speakers from attending delegates


Supplementary articles from speakers
and delegates