Policy Forum for Wales

We are continuing to organise full-scale virtual conferences which retain all the features of physical seminars, including full programmes, presentations with slides, panel discussions and live delegate questions and comments sessions, person-to-person and group networking, and a permanent record provided to all delegates afterwards. New events are coming on to our conference programme all the time, so there are plenty of opportunities to join us if you haven’t already, from wherever you are.
For booking-related queries or information on speaking please email us at info@forumsupport.co.uk, or contact us: +44 (0)1344 864796.

If you’re already booked on, joining instructions can be accessed from five working days before your conference via the booking dashboard. Need help? You can contact our Delegate Relations team at delegate.relations@forumsupport.co.uk or by calling the above number.

Health and social care quality in Wales - governance and transparency, workforce development, and next steps for inspection, regulation and legislation

November 2020

Price: £95 PLUS VAT

***Full-scale policy conference taking place online***

This conference focuses on next steps for raising the quality of health and social care in Wales.

The discussion at a glance:

Implementation of key new legislation and the implications for stakeholders, looking at:

  • the future for inspection and regulation
  • workforce recruitment, development, and support
  • governance and transparency of health boards
  • enhancing the voice of patients

How the COVID-19 crisis has affected health and social care in Wales, including the latest thinking on:

  • the resilience of the health and social care system
  • the effectiveness of crisis response
  • the long-term implications for policy in Wales
  • resources, with new funding made available by the Welsh Government

The discussion in detail:

Quality and engagement

  • improving governance, transparency, and patient outcomes across services at health boards - examining measures in the Health and Social Care (Quality and Engagement) (Wales) Act
  • risk management, roles for leaders and directorates, scrutiny, and organisational culture and the management of concerns - assessing recommendations from the HIW and Audit Wales joint review on governance at Cwm Taf Morgannwg UHB, and their wider implications

Empowering patients

  • information, advice, and assistance for service users - assessing measures in the new Act aimed at improving effectiveness

Workforce issues and delivering higher quality care

  • meeting skills needs challenges
  • care improvement and identifying a future social care model - in the context of proposals in the Quality and Engagement and NHS Indemnities Acts
  • integration - further options for health and social care services
  • training and development - future delivery, including priorities for changes to training and upskilling to support improvements in the delivery of care

The COVID-19 pandemic

  • the conference follows publication of Government’s Winter Protection Plan, setting out work needed within health and social care, as well as with partners and stakeholders
  • safety and wellbeing of staff, patients and service users
  • disabled people - following analysis carried out on higher mortality rates in England and Wales
  • people from a BAME background - with
    • racism, disadvantage and lack of representation in decision-making cited as factors in negative outcomes from COVID-19
    • launch of a risk assessment tool aimed at supporting and protecting BAME workers
    • COVID-19 BAME Socio-economic Sub Group report: Welsh Government response - and development of the Race Equality Action Plan
  • older people
    • the Older People’s Commissioner calling for an investigation into whether older people’s rights were sufficiently protected during the pandemic
    • concerns about the proportion of people who have died from COVID-19 that had dementia or Alzheimer’s disease, and reports that Government have prioritised the Dementia action plan 2018 to 2022 in response to the pandemic
  • further key issues:
    • testing for critical workers and the Welsh Government’s new testing strategy
    • liaison between Government, councils and local resilience forums, and transitions between health and care settings
    • monitoring and reporting, and use of technology

Relevant background:

  • Further support for NHS organisations from the Welsh Government - £800m to prepare for a potential second COVID-19 wave as well as normal winter pressures, ensuring hospital capacity, PPE, a flu campaign, and faster test results - and £22.7m to support the care sector with vacancies and other financial pressures
  • The Health and Social Care (Quality and Engagement) (Wales) Act, which includes:
    • creation of a citizen voice body to replace Community Health Councils
    • a duty of candour for NHS bodies
  • complaints and investigations - Public Services Ombudsman (Wales) Act measures aimed at making the process easier and allowing the Ombudsman proactively to initiate some investigations
  • costs of indemnity - in light of increases, steps for the Welsh Government to protect professionals set out in the National Health Service (Indemnities) (Wales) Act
  • fees and tax policy - Welsh Government considering taxes to pay for increasing care costs and improve care quality, with money raised going to abolishing care fees or improving care worker’s pay
  • remaining challenges - found by Audit Wales including ensuring consistent provision across Wales, carers’ support, and improving awareness and accessibility of available multilingual information
  • Health, Social Care and Sport Committee recommendations - on PPE supply and distribution, staff and population testing, medicines delivery, contact tracing staffing, and adult social care funding

The agenda:

  • The way forward for raising the quality of health and social care
  • Developing the governance and transparency of health boards and enhancing the voice of patients
  • Medical Regulation: looking to the future
  • Improving inspection and the regulation system in Wales
  • The workforce, delivering higher quality care, and the impact of COVID-19 - support for health and social care professionals, recruitment, and development
  • The Quality and Engagement Act - assessing the potential impact on improving care and outcomes for patients and service users

Policy officials attending:

Our forums are known for attracting strong interest from policymakers and stakeholders. Places have been reserved by a range of officials from the Welsh Government and the Senedd Cymru, as well as from Healthcare Inspectorate Wales; Academi Wales; Audit Wales; the Welsh Revenue Authority; HMPPS; the Office for National Statistics; and the Health & Safety Executive. Also due to attend are representatives from Age Alliance Wales; BLM; Bridgend County Borough Council; British Academy of Audiology; British Heart Foundation Cymru; British Red Cross; BSR; Caerphilly Council; Carers Trust Wales; Carers Wales; Carmarthenshire Youth & Children's Association; Ceredigion County Council; Dementia UK; Fair Treatment for the Women of Wales; General Medical Council; General Medical Council Wales; Greater Gwent Citizen Panel; Hafod Care; Healthcare Inspectorate Wales; Health Education and Improvement Wales; Kidney Cancer UK; Leonard Cheshire; Linc Cymru; Ludlow Street Healthcare; Marie Curie; MSD; National Collaborative Commissioning NHS Wales; Older People's Commissioner for Wales' Office; Orbis Education and Care; Public Services Ombudsman for Wales; RCN Wales; Royal Voluntary Service; Rural Health and Care Wales; Sancta Maria Hospital; South Wales Fire & Rescue Service; Spire Healthcare; Swansea Bay University Health Board; The National Autistic Society; The Nursing and Midwifery Council; The Rutherford Cancer Centre; University of South Wales; Wales Centre for Public Policy; Welsh Ambulance Service; Welsh Ambulance Services NHS Trust and Welsh Health Specialised Services Commissioning.

A press pass has been reserved by a representative from the British Medical Association.

This is a full-scale conference taking place online***

  • full, four-hour programme including comfort breaks - you’ll also get a full recording to refer back to
  • information-rich discussion involving key policymakers and stakeholders
  • conference materials provided in advance, including speaker biographies
  • speakers presenting via webcam, accompanied by slides if they wish, using the Cisco WebEx professional online conference platform (easy for delegates - we’ll provide full details)
  • opportunities for live delegate questions and comments with all speakers
  • a recording of the addresses, all slides cleared by speakers, and further materials, is made available to all delegates afterwards as a permanent record of the proceedings
  • delegates are able to add their own written comments and articles following the conference, to be distributed to all attendees and more widely
  • networking too - there will be opportunities for delegates to e-meet and interact - we’ll tell you how!

Full information and guidance on how to take part will be sent to delegates before

This pack includes

  • Dropbox video recording of the conference
  • PDF transcript of the discussion, including all speaker remarks and Q&A
  • PDFs of speakers' slide material (subject to permission)
  • PDFs of the delegate pack, including speaker biographies and attendee list
  • PDFs of delegate articles